Work-history descriptions are more useful when they show what you actually did. A list of broad responsibilities can be a starting point, but specific examples help the reader understand your contribution.
Use action, context and result
Choose a real action, explain where or why it mattered, then add a result if you know it. “Updated the weekly stock sheet for a small shop so the manager could review low-stock items” is more informative than “responsible for stock”. It does not need an impressive percentage to be useful.
Separate your part from the team's part
If several people completed a project, describe what you handled. You can acknowledge the team without taking credit for everything. For example: “Prepared the customer FAQ for a team website project” is different from “built the entire website”. Use the version that matches the facts.
Numbers are optional, accuracy is not
A verified volume, timeframe or outcome can add context. But an invented number makes the description less credible. If you do not know the result, describe the work and scope. Never turn an estimate into a precise claim or disclose confidential business figures simply to strengthen your CV.
Use plain words
Choose verbs that describe the work: wrote, repaired, scheduled, tested, answered or organised. Avoid language that makes a routine task sound like a different job. A reader should be able to understand the example without guessing what you mean.
Edit for relevance
Give more space to experience connected to the role. Older or less relevant work may need only a short description. Keep the employer, job title and dates easy to find. Review each line for repeated content, unexplained abbreviations and claims that you could not discuss comfortably in an interview.
Try it with one real example
Write down a task you completed. Add the context. Add an outcome only if it is known. Read the sentence aloud, then remove words that do not help explain the work. CareerOneStop's resume guidance recommends concise language, transferable skills and accomplishments. The aim is clarity, not a dramatic story.
Sources and scope
Original general guidance informed by careers resources. Reviewed 10 October 2026. Employer instructions and local expectations take priority. No interview, hiring or ATS result is guaranteed.
Put it into practice.
Write a first draft in your own words, then review it carefully.
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